All of our operators are busy

I am writing this blog at 20:28, waiting for a parcel to arrive. I know it's Christmas, so things are busy - a very busy time for the gig economy. According to a text message I received this morning, my parcel left 'my local depot' (usually 50 to 60 miles away) at 7.25 this morning. Tracking tells me that my parcel is stop 84 out of 111. Now at 20:30 it is only 22 stops away - so it might arrive in the next 40 minutes or so. Then the driver only has another 27 drops to make, before presumably having to drive for at least an hour back to the depot - that could be getting on for midnight. He (it is generally a he) may get six hours sleep if he's lucky. I could engage the driver about how this all makes him feel but somehow I guess prolonging his shift wouldn't be welcome. I suspect he won't be wearing a red cloak and a big bustling white beard.