Bonfire of public service

An article in the New Statesman inspired me to write a letter. They published my last missive, so here goes - the article was about cutting the civil service, which Starmer and Reeves hope to do with their Musk-style laser focus:

The eternal debate about the size and efficiency of taxpayer funded bureaucracies needs to be broadened from a focus on civil servants to include the wider public service, which thanks to a combination of austerity and digitisation (and now AI) is undergoing a process of what I would describe as 'libraryfication.' This refers to the increasing use of volunteers to run public services which otherwise might simply disappear. It increasingly includes DIY services where it is assumed that everybody should go online to do tasks previously performed by paid staff. This tendency will only increase. 'Bureaucrats' may disappear, but the cybersecurity industry will continue to grow exponentially. And of course we will all have the opportunity to provide 'feedback' even if there's no-one left to read it.